Skip to content

Accessibility Statement

This accessibility statement applies to the website:, which is managed by Manchester City Council.

We want as many people as possible to be able to use this website. We use plain English to make the text simple to understand as we can. The site also uses the Recite Me assistive technology app, which means that you can:

  • Change contrast levels
  • Modify the font, colours, line height or spacing of text
  • Zoom in up to 200% without text spilling off the screen
  • The text will reflow in a single column when you change the size of your browser window
  • Navigate the website using just a keyboard
  • See how you can adapt the website to meet your needs


We have made every effort to ensure this web site is easy to read by using ‘plain English’ and have followed best practice guidance about text sizes and the contrast between colours.

Access Keys

We haven’t used access keys as they can often interfere with the default keyboard shortcuts of modern browsers. The content is easily tab-navigable and screen-reader friendly. We have included alternative text on images.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us:

Email –

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:

Email –

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Manchester City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. However, as legislation and technology change we will update this statement accordingly.

How we tested this website

This website was last audited for accessibility in February 2024. The test was carried out by staff at Manchester City Council. Every page on our main website platform, available at was tested.

The accessibility audit was carried out by testing how the site performs when accessed using accessibility tools. This audit was conducted with these plugins/programs;

  • WAVE Web Accessibility Evaluation Tool
  • Equalize Digital Accessibility Checker Plugin
Skip to content